Contact Information
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To cancel your order, you will need to send us a message on WhatsApp. Please follow the steps below:
1. Open your WhatsApp application.
2. Send a message to the number 563 9942.
3. In the message, please include your order number and a request to cancel the order.
4. If your order has already been paid for, we will process a refund according to the original payment method you used. The refund methods available are bank transfer and cash
Please note that the time it takes for the refund to be processed and appear in your account can vary based on the refund method. If you have any questions or concerns, please don't hesitate to reach out to us.
Yes, we do offer delivery services, but please note that we currently only deliver within Aruba. There is a delivery fee of 5 Florin. When placing your order, please make sure to provide accurate delivery details to ensure that your items reach you in a timely manner. If you have any questions or concerns about the delivery process, please don't hesitate to contact us.
We currently accept two methods of payment for your convenience:
1. Bank Transfer: You can pay for your order by making a bank transfer. Our bank details will be provided during the checkout process. Please ensure that you include your order number in the payment reference.
2. Cash: We also accept cash payments. If you choose this method, please have the exact amount ready at the time of delivery or pickup.
Please note that all transactions are secure, and we are committed to protecting your personal and financial information. If you have any questions or need assistance with your payment, please don't hesitate to contact us.
We accept returns within 7 days of the delivery date. Items must be returned in their original condition and packaging. For more details, please visit our Returns & Refunds page.
Our standard delivery time within Aruba is 2-3 business days. Please note that this is an estimated timeframe and actual delivery time may vary based on your location and any unforeseen circumstances.